TRUSTED EYE INVESTIGATIONS
PRIVACY POLICY

Effective Date: October 1, 2026

Trusted Eye Investigations (“Trusted Eye Investigations,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when visiting our website or communicating with us.

This Privacy Policy describes the types of information we may collect through our website, how we use and disclose that information, and the choices available to you regarding your information.

Information We Collect

We may collect personal information that you voluntarily provide to us, including your name, email address, telephone number, and information you choose to provide through a contact form, email, telephone call, text message, or other communication with us.

Because our services involve private investigations and legal-support matters, information voluntarily provided to us may sometimes include information concerning an investigation, legal matter, or other sensitive circumstances. Please provide only the information reasonably necessary for us to evaluate or respond to your inquiry.

Submitting an inquiry does not create an investigator-client relationship or obligate Trusted Eye Investigations to accept an assignment.

We may also automatically collect certain technical information when you visit our website, such as your Internet Protocol (IP) address, browser type, device information, referring pages, pages visited, and general website usage information. This information may be collected through cookies and similar technologies used for website functionality, security, analytics, and performance.

How We Use Information

We may use information collected through our website to respond to inquiries and requests; evaluate potential investigative assignments; provide and administer our services; communicate with prospective and existing clients; schedule consultations; send requested or authorized communications; maintain business and administrative records; operate, maintain, secure, and improve our website; prevent fraud, misuse, or security incidents; and comply with applicable legal, regulatory, licensing, or professional obligations.

Text Messages and SMS Communications

If you provide your mobile telephone number and consent to receive text messages from Trusted Eye Investigations, we may use your number to communicate with you regarding your inquiry, consultation, case, services, or other communications you have requested or authorized.

Message frequency may vary. Message and data rates may apply. You may opt out of text messages at any time by replying STOP.

Mobile information, text messaging originator opt-in data, and consent will not be sold, rented, or shared with third parties for their marketing or promotional purposes.

We may disclose information to service providers when necessary to facilitate communications or provide services on our behalf, but such information is used only as necessary to provide those services.

How We Share Information

Trusted Eye Investigations does not sell or rent personal information collected through this website.

We may disclose information to vendors and service providers that assist us with website hosting, communications, information technology, security, analytics, administrative functions, or other business operations. These providers may access information only as reasonably necessary to perform services on our behalf.

We may also disclose information when required by law, subpoena, court order, governmental request, or other legal process; when necessary to protect our legal rights, property, clients, personnel, or others; or when reasonably necessary to prevent fraud, unlawful activity, or threats to safety.

Information provided in connection with an accepted investigative assignment may also be handled in accordance with the applicable client agreement and the legal and professional obligations governing the investigation.

Cookies and Similar Technologies

Our website may use cookies and similar technologies to enable website functionality, improve performance and security, understand how visitors use the website, and support analytics.

Most web browsers allow users to control or disable cookies through their browser settings. Disabling certain cookies may affect the functionality of portions of the website.

Third-Party Services and Links

Our website may use third-party service providers or contain links to websites operated by third parties. Those third parties may collect information in accordance with their own privacy policies and practices. Trusted Eye Investigations is not responsible for the privacy practices or content of independently operated third-party websites.

Do Not Track Signals

Some web browsers provide a “Do Not Track” or similar privacy preference. Because there is not a universally accepted standard for responding to all such signals, our website may not respond to traditional Do Not Track signals.

Where required by applicable law, we will honor legally recognized browser-based privacy preference mechanisms.

Data Security

We use reasonable administrative, technical, and organizational safeguards intended to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse. However, no Internet transmission or electronic storage system can be guaranteed to be completely secure.

Data Retention

We retain personal information for as long as reasonably necessary for the purposes for which it was collected, to provide services, maintain appropriate business and investigative records, resolve disputes, enforce agreements, and comply with legal, licensing, accounting, or other legitimate obligations.

Your Privacy Choices

You may contact us to request access to, correction of, or deletion of personal information that you have provided to us. We will consider and respond to such requests as required by applicable law and subject to any legal, professional, contractual, or record-retention obligations that require or permit us to retain particular information.

You may also unsubscribe from text-message communications by replying STOP to a text message.

Children’s Privacy

Our website and investigative services are not directed to children under 13, and we do not knowingly collect personal information directly from children under 13 through this website. If we learn that such information has been collected without appropriate authorization, we will take reasonable steps to delete it where required.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, services, or legal requirements. When changes are made, the updated policy will be posted on this website with a revised effective date.

Contact Us

If you have questions about this Privacy Policy or would like to make a request concerning personal information you have provided to us, please contact:

Trusted Eye Investigations
California PI License #189232
100 E. San Marcos Blvd., Suite 420
San Marcos, CA 92069

402 West Broadway, Suite 400
San Diego, CA

Email: info@trustedeyeinvestigations.com
Phone: (858) 295-7606